One of the unique qualities of the PhillyJunk experience is the interaction between the customers and our team. We take tremendous pride in treating people the way we’d appreciate if we were on the other side. Whether it’s calling before our scheduled junk removal appointment to confirm our arrival time (something many junk haulers regularly fail to do), communicating with the utmost respect, or simply keeping a light-hearted tone throughout the junk removal process, we generally leave an indelible mark on those we service.
We often have repeat customers who reference our team members by name, which makes our job feel less like work and more like we’re dealing with friends or family members. One customer in particular (we’ll call him ‘Chuck’ for privacy purposes) knows each member of the Philly Junk team by memory.
Chuck has taken on the unenviable task […]